PRIVACY POLICY

Last Updated: June 2026  |  Rising of the Wolf Limited

Rising of the Wolf Limited ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the New Zealand Privacy Act 2020 and other applicable laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where relevant.

By using our website, digital store, services, or providing your information to us, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

·       Personal Information: Name, email address, billing address, and payment details.

·       Customer & Purchase Data: Order history, digital product download logs, and customer support communication history.

·       Technical & Usage Data: IP address, browser type, operating system, device information, and website usage data collected via cookies, analytics, and tracking tools.

2. How We Collect Your Information

We collect information directly and indirectly through:

·       Store Checkout & Forms: Website checkout pages, digital order forms, and account registration sign-up screens.

·       Direct Communications: Email communications and direct customer support enquiries.

·       Automated Tracking: Cookies, analytics tools, and marketing pixels.

3. How We Use Your Information

We use your information for purposes including:

·       Fulfillment: Delivering our digital products and fulfilling transaction agreements with you.

·       Operations: Managing customer accounts, digital delivery systems, and secure payments.

·       Marketing: Sending relevant marketing materials, promotional updates, and product newsletters if consented.

·       Support: Responding to customer service enquiries and providing support.

·       Optimization: Improving our website layout, storefront performance, and marketing effectiveness.

·       Compliance: Meeting legal, regulatory, and tax obligations.

4. Sharing Your Information

We respect your privacy and do not sell your personal information. We may share your information only when necessary to operate our store and deliver our services, including:

·       Platform Providers: With our online store platform provider Systeme.io to host our website and manage digital product deliveries.

·       Payment Processors: With our payment gateway processor Stripe to handle transaction processing securely.

·       Analytics: With analytics tools (e.g., Google Analytics) to understand website visitor behavior.

·       Legal Mandates: Where required by law, regulation, or explicit court order.

5. Cookie Policy

This website uses cookies to enhance your user experience. Cookies are small text files stored on your device that help improve site functionality and provide analytics on user behavior. By using our website, you consent to the use of cookies in accordance with our policy.

Our use of cookies includes essential cookies for site functionality, performance cookies for analytics, and third-party cookies for social media tracking and advertising integrations. You can manage your cookie preferences directly through your browser settings.

6. International Data Transfers

As we work with customers worldwide, your information may be transferred, stored, and processed outside of New Zealand. Where this occurs, we ensure your data remains protected with appropriate technical and legal safeguards.

7. Data Security

We take reasonable technical and organizational measures to protect your personal data from loss, misuse, and unauthorized access. However, no online transition or storage system is completely secure, and you provide your information at your own risk.

8. Data Retention

We retain your information only as long as necessary to fulfill the operational purposes outlined in this policy or as strictly required by applicable tax and business laws.

9. Children's Privacy Protection

Our educational activity books and digital resources are intended for purchase exclusively by adults, parents, and legal guardians. We do not knowingly collect personal information directly from children under the age of 13 (or under 16 in the European Economic Area). If you believe a child has provided personal data directly to us, please contact us immediately at hello@risingofthewolf.com so we can remove it.

10. Your Rights

You have the right to:

·       Access: Access the personal information we currently hold about you.

·       Correction: Request the correction of any inaccurate or outdated information.

·       Deletion: Request the complete deletion of your personal data, subject to local legal, tax, or contractual obligations.

·       Opt-Out: Opt out of promotional marketing communications at any time using the unsubscribe link embedded in our emails.

11. Marketing Communications

We may send you marketing messages if you have subscribed to our digital newsletter, provided your details when making an explicit product enquiry, or completed a purchase on our storefront. You can opt out at any time by clicking "Unsubscribe" in our emails.

General Data Protection Regulation (GDPR) Compliance

This website is committed to complying with the General Data Protection Regulation (GDPR). We respect your right to privacy and are dedicated to transparent data processing practices.

If you are accessing our services from the European Economic Area (EEA), you have certain rights regarding your personal information, including the right to access, correct, restrict, or delete your data. To exercise your rights under GDPR, please contact us at hello@risingofthewolf.com.

California Consumer Privacy Act (CCPA) Compliance

This website complies with the California Consumer Privacy Act (CCPA). We are committed to respecting your privacy rights and providing transparency about our data practices.

If you are a California resident, you have the right to know what personal information we collect, request deletion, and opt out of any data sharing mechanisms. To exercise your rights under CCPA, please contact us at hello@risingofthewolf.com.

Contact Us

For questions, concerns, or privacy requests, please contact:

Company: Rising of the Wolf Limited
Email: hello@risingofthewolf.com
Website: https://risingofthewolf.com